Pricing

What it costs

Published prices, so the first conversation is about the work.

A flat monthly fee per user or per device, so cost does not rise with the number of tickets.

In most cases yes. The assessment says plainly where something should be replaced and why.

Response targets are set by severity and written into the agreement rather than promised informally.

Yes. Many arrangements are co-managed, covering the areas an internal team does not want to carry.

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