About us
Engineers, not a call center
Who we are, how we work and why this team is set up the way it is.
Engineers, not a call center
This team runs the systems small and mid-sized organizations depend on: networks, servers, identity, backup and the security around all of it. Support is delivered by engineers who know the environment rather than a rotating queue.
How we got here
Work is proactive by design. Most of what would become a ticket is caught by monitoring and resolved before anyone notices.
WHAT WE DO
The work in one view
Managed IT support
Day to day support for staff and systems, with response targets written into the agreement.
Cybersecurity
Endpoint protection, patching, email security and the monitoring that ties them together.
Cloud and infrastructure
Design, migration and ongoing management of servers, storage and cloud services.
Backup and recovery
Tested backups with a documented recovery time, not just a job that reports success.
Networking
Wired and wireless networks, firewalls and remote access built to be maintained.
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Who you will deal with
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Service delivery manager
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Senior systems engineer
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Security engineer
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Support engineer
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Work with us
Tell us what you need and we will say plainly whether we are the right fit.
- No obligation
- A written quote
- One point of contact